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Unread 01-07-2017, 05:45 PM   #1
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Default Time zones for scheduled chat

My current location - Melbourne, Australia.

I'm battling to set the right time zone for scheduled chats on my side of the world.

I've set my profile to GMT (+11) but I really don't know how this correlates to where in the world the time zones are scheduled in America. Or how to convert this.

I'm sure this has come up before but I've looked in the tutorial and can't find this thread.

I keep picking it up because I get a notification on my screen saying "There's a Live Chat Happening" when there isn't.

How do I match where I am to where you are?
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Unread 01-08-2017, 01:29 AM   #2
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Default Re: Time zones for scheduled chat

According to this Time Zone Map...
https://www.timeanddate.com/time/map/
...you do have your time zone set correctly. The calendar listings for the chats (that look like this)...
This event occurs every 1 week(s) on Sunday
12-19-14 to 10-07-18
01:00 PM to 02:00 PM
...should show Melbourne time. If your chat reminders are still coming at the wrong times, would you mind posting again with a specific example? For instance, "The clock on my computer says it is now (Time A) in my time zone. I just got a chat reminder that says (name of chat) is happening at (Time B) but according to the calendar, that chat is actually scheduled for (Time C)."
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Unread 01-08-2017, 01:40 AM   #3
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Default Re: Time zones for scheduled chat

Thanks Fooze! Glad to know I've at least set this to the right time zone. Sure thing - when I get the notification I'll post back with the time and what it says.
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Unread 01-08-2017, 02:43 AM   #4
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Default Re: Time zones for scheduled chat

This problem may or may not be related to the above 'Time Difference' query.

I requested a friendly reminder for both Spirituality Chat & Ptsd Chat over 2 years ago...The little Alarm Clock icon appears on the Event Calendar for both scheduled chat time slots...yet I have yet to receive even one reminder...please advise.
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Unread 01-08-2017, 02:49 AM   #5
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Default Re: Time zones for scheduled chat

Quote:
Originally Posted by Quarter life View Post
This problem may or may not be related to the above 'Time Difference' query.

I requested a friendly reminder for both Spirituality Chat & Ptsd Chat over 2 years ago...The little Alarm Clock icon appears on the Event Calendar for both scheduled chat time slots...yet I have yet to receive even one reminder...please advise.
Hmmmm that's interesting QL. Do the reminders come through to your PsyxhCentral private message or to the email address on you've selected on your user profile I wonder how it's meant to be?
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Unread 01-08-2017, 02:51 AM   #6
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Default Re: Time zones for scheduled chat

I receive no reminders on either
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Unread 01-08-2017, 05:24 AM   #7
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Default Re: Time zones for scheduled chat

QL, what does the Event Reminders feature under Your Control Panel show?

I just set up a chat reminder for myself for tomorrow. I vaguely remember trying it once before but that was quite a while ago. Now I'm curious how it actually works.
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Unread 01-08-2017, 06:30 AM   #8
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Default Re: Time zones for scheduled chat

Event Reminder on my Personal Profile Reads as below...yet I have never received reminders

PTSD Chat
DocJohn
This event occurs every 1 week(s) on Saturday
01-01-17 to 21-04-20
08:00 PM to 09:00 PM
Four Hours

Spirituality Chat
DocJohn
This event occurs every 1 week(s) on Sunday
19-12-14 to 07-10-18
04:00 PM to 05:00 PM
Two Hours
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Unread 01-08-2017, 11:03 PM   #9
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Default Re: Time zones for scheduled chat

Is the email address you're expecting the reminders in the same one that you registered with?
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Unread 01-09-2017, 12:15 AM   #10
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Default Re: Time zones for scheduled chat

Quote:
Originally Posted by FooZe View Post
I just set up a chat reminder for myself for tomorrow....
And I did receive it -- by email, and on time.
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