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Old 10-24-2018, 08:51 AM #1
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Default Trouble logging off of Psych Central

The last several days I have had trouble logging off of PC -- clicking on the Log Out button seems to freeze the system. This happens with other attempts to do things too, such as change forums. The last time quitting my (Safari) browser was successful in logging me out.
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Old 10-25-2018, 01:35 PM #2
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Smile Re: Trouble logging off of Psych Central

I'm sorry I don't have the answer for this. But I noticed no one had yet replied to your post. So I thought I would. Hopefully you've already solved the problem you've been having. It seems as though whenever members have problems with the site the recommendation is generally to clear one's cache. I use an old laptop computer & I had some problems recently accessing some of the articles in the archives & that was the recommendation I received. So I did it. I followed the instructions that were given in a YouTube video on the subject. Hope you're able to solve the problems you've been having soon.
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Old 10-25-2018, 03:10 PM #3
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Default Re: Trouble logging off of Psych Central

Does this happen in all of your browsers?
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Old 10-26-2018, 08:01 AM #4
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Default Re: Trouble logging off of Psych Central

I have not tried any other browsers. If the problem persists with this one, I will try others.
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Old 10-26-2018, 12:19 PM #5
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Default Re: Trouble logging off of Psych Central

Let us know
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Old 10-27-2018, 02:38 PM #6
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Default Re: Trouble logging off of Psych Central

It has started happening to me when using safari for about the last month.
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Old 11-07-2018, 09:32 AM #7
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Default Re: Trouble logging off of Psych Central

The problem of not being able to log off, using Safari, continues. I don't have much data yet, but I have not noticed the problem when I use Firefox.
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Old 11-07-2018, 02:06 PM #8
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Default Re: Trouble logging off of Psych Central

Then it probably has something to do with Safari... I don't know what it might be, though
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Old 11-08-2018, 07:27 AM #9
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Default Re: Trouble logging off of Psych Central

Pachyderm, if you try clearing any cookies stored in Safari for psychcentral.com, this problem should then be fixed. Let me know if that helps...

Manage cookies and website data in Safari on Mac - Apple Support
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Old 11-19-2018, 11:09 AM #10
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Default Re: Trouble logging off of Psych Central

Quote:
Originally Posted by DocJohn View Post
Pachyderm, if you try clearing any cookies stored in Safari for psychcentral.com, this problem should then be fixed. Let me know if that helps...

Manage cookies and website data in Safari on Mac - Apple Support

Did not help. Even clearing the entire History for one day (for all sites, not just this one) did not help.


I am using Firefox to leave this note.
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